Terms of service

General Terms and Conditions

1. Scope and provider

These General Terms and Conditions apply to all orders placed in the online shop of LilaTee e.K., Fürther Straße 27, 90429 Nuremberg, Germany, hereinafter referred to as the “seller”.

2. Conclusion of contract

2.1 The product presentations in the online shop do not constitute a legally binding offer, but rather a non binding online catalogue.

2.2 By clicking the button “Order with obligation to pay” or “Buy”, you place a binding order for the goods contained in your shopping cart.

2.3 Confirmation of receipt of the order is sent immediately after the order has been submitted by means of an automated email. The purchase contract is only concluded when we accept your order by sending an order confirmation by email or when we dispatch the goods.

3. Prices and shipping costs

3.1 The prices stated on the product pages include statutory VAT and other price components.

3.2 In addition to the stated prices, we charge shipping costs for delivery. These will be clearly displayed to you in the shopping cart system and on the order page.

4. Payment terms

Payment can be made using the payment service providers offered in the shop, for example PayPal, credit card or Klarna. We reserve the right to exclude individual payment methods.

5. Delivery terms and transfer of risk

5.1 Delivery is made within Germany and, where applicable, to other countries specified in the shop.

5.2 Unless otherwise agreed, delivery will be made to the delivery address provided by you.

5.3 Important note on shipping risk: If you are a consumer, we bear the shipping risk until the goods are handed over to you. If you are an entrepreneur, the risk passes to you as soon as we hand over the goods to the carrier or logistics partner.

6. Retention of title

The goods remain our property until full payment has been made.

7. Right of withdrawal

Consumers have a statutory right of withdrawal. Information on this can be found in our separate withdrawal policy.

8. Warranty, liability for defects

The statutory warranty rights apply. In the event of defects in the delivered goods, you are entitled to the statutory claims for subsequent performance, remedy of defects or replacement delivery and, if the legal requirements are met, further claims for price reduction or withdrawal as well as compensation for damages.

9. Limitation of liability

For damages caused by simple negligence, we are only liable if these result from the breach of essential contractual obligations, known as cardinal obligations. In this case, liability is limited to the foreseeable damage typical for this type of contract. This limitation does not apply in cases of injury to life, body or health, or in cases of intent or gross negligence.

10. Final provisions

10.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

10.2 If you are a merchant, the place of jurisdiction for all disputes arising from contractual relationships between us is Nuremberg.

10.3 The invalidity of individual provisions does not affect the validity of the remaining provisions.